Privacy Policy

This Privacy Policy describes how Platinum Pool Enterprise (SSM No: 202103187996) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

Name, contact number, and email address
Delivery address
Order and payment details
WhatsApp communication records

How We Use Your Information

To process and fulfil your orders
To communicate order status and delivery updates
To respond to your enquiries
To improve our products and services

Data Protection

We are committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your information will not be sold, rented, or shared with third parties for marketing purposes.

Third-Party Services

Our website is hosted on Shopify. Please refer to Shopify's Privacy Policy for information on how they handle data.

Cookies

Our website uses cookies to improve your browsing experience. You may disable cookies in your browser settings, though this may affect website functionality.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us via WhatsApp at +60 18-264 1362.